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    My Bill: FAQ's


    Payment

    1. When am I supposed to pay my bill?
    2. Can I have my bill due date adjusted to coincide with payday (the 15th or 30th of the month)?
    3. What should I do if I receive a disconnection notice?
    4. Where can I pay My Meralco Bill?

    Meter Reading

    1. When is my meter read?
    2. Is my meter being read properly?
    3. Who owns the meter installed in my property?
    4. Can the meter be pulled out?
    5. Why is it that my electric bill changes even if I don't change my appliances?
    Have more questions? drop us a line, here.

    Payment

    1. When am I supposed to pay my bill?
    2. Your bill is supposed to be paid within 6 to 7 days before due date.
    1. Can I have my bill due date adjusted to coincide with payday (the 15th or 30th of the month)?
    2. Your payment due date is determined by a system which takes into consideration the date of meter readings in your area, and you service contract. This ensures that the process of computing your bill is efficient with minimal delays and utmost accuracy. Your bill due date cannot be adjusted.
    1. What should I do if I receive a disconnection notice?
    2. Visit your nearest MERALCO branch within 2 days after receiving the disconnection notice and settle your account to avoid disconnection.
    1. Where can I pay My Meralco Bill?
    2. You can pay your electric bill via the following:
    3. Automated Teller Machines (ATM)*
      Over-the-counter payments at banks and Bayad Centers* Auto Debit Arrangements (ADA)/ Credit Cards*
      MERALCO branches, extension offices and payment offices

    MERALCO Branches Payment Locations

    *for current bills only - for delayed bills, visit your nearest MERALCO branch

    Last updated: 11/17/2004


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