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Company Philosophy
SERVICE EXCELLENCE WITH INTEGRITY.
Company Mission
TO PROVIDE OUR CUSTOMERS THE BEST VALUE
IN ENERGY, PRODUCTS AND SERVICES.
Company Vision
TO BE A WORLD-CLASS COMPANY AND
THE SERVICE PROVIDER OF CHOICE.
Company Objectives
In fulfillment of this mission and vision and guided
by the company philosophy, we fully commit to the following stakeholder
principles:
Investors
Our Investors are our principals.
We believe in honoring the trust they have placed upon us.
We therefore have the responsibility to:
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Apply professional and diligent management to ensure
the financial viability of the company and maintain
a fair and competitive return for our investors; and
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Conserve and enhance our investors’ assets, and respect
their interests.
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Customers
Our Customers are our reason for being.
We believe that we should always treat them with dignity and
courtesy and be fully responsive to their needs.
We therefore have the responsibility to:
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Provide our customers with the highest quality products
and services, consistent with their requirements and
with international standards;
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Treat our customers fairly, courteously and with integrity
in all of our business transactions;
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Act promptly on their immediate concerns and be receptive
to their long-term needs and interests; and
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Make every effort to ensure that the health, safety
and general well-being of our customers are enhanced
by our products and services.
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Employees
Our Employees are our most valued asset.
We believe that we should always treat them with dignity and
fairness, and in full consideration of their interests.
We therefore have the responsibility to:
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Provide our employees with opportunities for professional
growth and advancement on the basis of performance,
integrity and loyalty;
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Provide our employees with just and competitive compensation
and benefits that improve their living conditions, and
attend to their general well-being;
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Guarantee fairness, equal treatment and opportunity
and avoid discriminatory practices;
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Provide suitable and safe working conditions to protect
employees from avoidable injury and illness in the workplace;
and
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Provide open and honest communication and sharing of
information that promote teamwork, productivity and
empowerment.
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Suppliers
Our Suppliers are our business partners.
We believe that our relationship with our suppliers must be
based on mutual respect and benefit.
We therefore have the responsibility to:
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Foster long-term stability, direct relations and continuous
development with suppliers in return for quality, competitiveness,
process efficiency and performance reliability;
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Seek fairness, truthfulness, integrity and transparency
in all of our business dealings with them; and
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Seek, encourage and prefer suppliers whose business
practices respect human dignity and the environment.
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Competitors
Our Competitors are our catalysts towards
continuing service excellence. We believe that fair
and honest competition is one of the basic requirements for
national development and will ensure the just distribution
of products and services to the community we serve.
We therefore have the responsibility to:
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Promote behavior that demonstrates mutual respect among
competitors; and
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Maintain the highest level of business ethics and integrity.
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Community
Our Community is our business environment
and the society we serve. We believe that our interests
and that of the community are complementary and inseparable.
We therefore have the responsibility to:
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Uphold and maintain at all times the highest standards
of business ethics;
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Fulfill with dedication and commitment our social responsibilities;
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Undertake activities that support and contribute to
the economic and social development of the country;
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Promote and stimulate sustainable development by preserving
and enhancing our natural resources; and
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Employ proactive measures and lead the development
in our areas of interest by working with government
and other institutions to serve society towards our
collective benefit.
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Government
The Government is the creator of our juridical life, grantor of our franchise,
regulator of our operation and protector our business interest.
We therefore have the responsibility to:
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Help the government in its efforts and programs towards
raising investor confidence, developing the capital market and
ensuring high-sustained economic growth through good corporate governance;
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Observe and comply at all times with the orders, rules
and regulations for the government, its agencies and instrumentalities,
in pursuit of its utility objectives and other corporate endeavors; and
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Institutionalize sound environmental practices in collaboration
with the concerned government agencies and encourage other
corporations/organization to support all programs for an effective
environmental management system.
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