To ensure that our contractors provide the quality service that customers deserve, we launched the Accredited Meralco Contractors program (AMC).
This accreditation program selects the elite energy service providers, contractors, developers, and designers that will help you setup and expand your busines - on time. Let the AMCs handle all the technical requirements while you focus on your business.
From design phaseto construction up to consultationson your expansion plans, you are assured that our AMCs are up to standard and will help you manage your projects.
Accredited Meralco Contractors (AMC) can help you:
1. Get quicker electricity connection. Our AMCs alert Meralco of their upcoming projects months ahead of time. Early collaboration allows us to prepare our facilities and equipment (i.e. transformers, power lines, etc.) even before you apply for electricity - so you can open your business on schedule.
2. Avoid costly delays. Our AMCs are trained and can advise you all the preparations you need to do to ensure alignment with safety standards
3. Plan your business expansion. As your business grows, Meralco and its
For more information on how AMCs can help your business, check the Frequently Asked Questions page, contact our customer hotline at 1622-3763 or email us at firstname.lastname@example.org.
Meralco sets the standards
Electricity for your business - when you need it
MERALCO sets the benchmark for the industry to ensure your business opens without any hassle and without unnecessary delays. By ensuring MERALCO contractors are trained to deliver the best quality work that are at par with highest standards of MERALCO and our institutional partners, your business opens on time and you get electricity when you need it.
AMCs also alert Meralco of your upcoming projects months ahead of time. They coordinate with us promptly and thus, we can plan and prepare our facilities (i.e. transformers, power lines, etc.)even before you apply for electricity.
Our Commitment to Safety
Because safety is major trust of MERALCO, even before a contractor is listed and accredited, they pass a filtering process would disqualify them should they have projects that had reported accidents or safety violation incidents. We do not stop there - as the AMC progresses in the program, they become more efficient in what they do continually improve their safety practices.
Providing a safe environment for our contractors and customers is part of our commitment to the public. Not only is it a goal that we commit to, it is a must. With the Accredited Meralco Contractors program, we are implementing a comprehensive program that educates contractors the necessary occupational safety standards that allows efficient roll out of projects without the risk to life, limb or property.
MERALCO will be working with experts in safety management, government agencies and local government units in fulfillment of this trust.
Why is important to accredit contractors?
Contractors are the first in the chain of institutions that businesses contact when starting or expanding their business. They prepare the electrical design, the technical intricacies of electric load and your equipment or appliances energy demand, as well as develop the implementation plan that leads to the construct of your building or facility. However, not all contractors strictly follow electrical safety standards, nor do they have the proper expertise to fulfill your project on schedule.
Accreditation ensures that the contractors that you deal with are trained with the highest standards of electric safety and adhere to it every step of the way. With our education and training programs for AMCs, you are assured that they are aware of the application process and requirements for getting electricity. AMCs will not waste your time and resources with costly rework, illegal fees or long-winded and tortuous steps to get electricity.
MERALCO cooperated with respected organizations such as: Institute of Integrated Electrical Engineers of the Philippines (IIEE) and Society of Philippine Electrotechnical Constructors and Suppliers (SPECS). As we continually develop the program, we will partner with other organizations in support of our commitment to deliver the highest quality of service to our customers.
Institute of Integrated Electrical Engineers of the Philippines (IIEE)
The Institute of Integrated Electrical Engineers of the Philippines, Inc. (IIEE) is a
Visit their website for more information: www.iiee.org.ph
Society of Philippine Electrotechnical Constructors and Suppliers (SPECS)
The Society of Philippine Electrotechnical Constructors and Suppliers Inc. (SPECS) is a non-stock, non-profit organization of licensed electrotechnical constructors and suppliers. It was established in 1968, and has since then served the purpose of organizing its members into one unified force that caters to the needs of the electrical industry and consequently to the nation and to the ASEAN region.
Visit their website for more information: www.specs.org.ph
Contractors commit to technical and ethical practices
AMCs adhere to the strict standards of quality service that Meralco has set. They will commit to completing their contractual obligations and will not unduly abandon work. But apart from the technical standards that AMCs swear by, you can expect AMCs to observeethical business practices that Meralco upholds. As Accredited Meralco Contractors, they are not only experts in what they do technically; they are also ambassadors ofgood conduct, excellent governance and ethical transactions.
Contractors go through a stringent process of assessment before they are accredited. Not only do they need to demonstrate technical competence and showcase the quality of all their previous projects, they must also prove that their crew is supervised by a licensed practitioner, and experienced in various situations that avoids unnecessary rework in the business process.
AMCs are also interviewed by Meralco during the accreditation process and maybe subject to inspection and field survey at any time during the course of their accreditation. To ensure quality work is maintained, Meralco may randomly survey any previous work of the contractor - on site. Violators are delisted if they fail to demonstrate compliance.
Delisting is a procedure that maintains excellent service reliability among our AMCs. It is an assurance to the public that they are committed to service quality. Please notify Meralco if there are contractors that you think should not be part of our accredited contractor's list.
MERALCO welcomes reports that will help us ensure we give customers the highest quality service that they deserve. AMC complaints can be reported to our Call Center or Technical Support Offices. MERALCO will then conduct an investigation and appropriate penalties or blacklisting rules will apply.
Grounds for Revocation of Accreditation
- 1. Undue abandonment of contracted work obligations to the customer.
- 2. Unethical transactions, bad record or falsification of documents.
- 3. Actions that caused damage to Meralco's corporate image.
- 4. Misrepresentation of Meralco in transactions with customer (includes solicitation of "grease money").
- 5. Not able to maintain good working relations with customer / Meralco.
- 6. Did not meet minimum attendance requirement to Meralco-contractor events and training programs
- 7. Expired licenses / permits / membership.
List Of AMCs
As of April 17, 2013
AMCs focused on SME Projects
AMCs focused on Home and Microbiz Projects
If you are looking for best contractor for your project, contact our AMCs and discuss with them your specific energy needs. They will help you plan and design all the electricity requirements for your home or business. They will help you with the electricity service application and ensure that your project is energize as early as possible.
Click here to download a list of Accredited Meralco Contractors.
What is the Accredited Meralco Contractor (AMC) Performance Rating?
The AMC Performance Rating presents the performance of Accredited Meralco Contractors (AMCs) as evaluated by customers. A high rating of four to five stars is a good indication that many customers were pleased with the work delivered by the specific contractor.
While AMCs are third party companies who are not employees or subsidiaries, or agents of MERALCO that facilitate electricity application of MERALCO customers, and MERALCO makes no representation or warranty of any kind in their favor, they have attended and completed service and safety standards training courses offered by MERALCO.
Below is the list of our top-rated AMCs:
How are the contractors rated?
The performance of an AMC is rated based on customer feedback gathered from telephone surveys and customer interviews. The following criteria were considered:
- Speed in Project Implementation
- Quality of work, Technical proficiency, Professionalism, and Customer service
- Reasonability of rates/pricing and Value for Money
How do I give my own rating?
If you would like to give us feedback on any of our AMCs, you may contact the following:
- For residential customers - call any of our business centers
- For non-residential customers - email us at email@example.com
All communications and ratings shall be treated with utmost confidentiality.
*A new and improved AMC online rating system will soon be available