Meter Deposit Refund
1. What is a meter deposit?
The collection of Meter Deposits began in 1987, following Order 85-121 and Resolution 95-21 of the then Board of Energy (BOE) and then Energy Regulatory Board (ERB), respectively, now Energy Regulatory Commission (ERC).
This is different from the service or bill deposit, which is the amount required from customers, as part of their application for service, to guarantee payment of bills. The said deposit is equivalent to the customer’s estimated billing for one (1) month.
2. Is Meralco still collecting the meter deposit?
3. Why is Meralco returning the customer’s meter deposit?
Meralco is operating under the guidelines and rules set forth by the Electric Power Industry Reform Act (EPIRA), a law that became effective on June 26, 2001. The law, which paves the way for the restructuring and deregulation of the power industry, balances the interest of both Distribution Utilities and the consuming public.
4. How much is the refund?
5. Who are eligible/covered by the Meter Deposit Refund (MDR)?
This is because existing and active service contracts were already covered starting November 2008 after ERC Resolution No. 8 Series of 2008 or the “Rules to Govern the Refund of Meter Deposits to Residential and Non-Residential Customers” took effect. This was followed by MERALCO’s automatic crediting or offsetting of the remaining unclaimed MDR, including all accrued interests, to the corresponding existing and active service contracts for which it was posted, in May 2014, pursuant to ERC’s letter dated January 20, 2004. As such, all remaining unclaimed MDR as of now are only for terminated services.
6. Up to when can eligible customers claim their refund?
7. How can customers apply for it?
- A Residential Customer or a General Service customer, go to the nearest MERALCO Business Center.
- A Small Commercial, Industrial or General Power customer, go to the nearest Business Center or Corporate Business Group-Technical Support Office.
8. Will an eligible customer be receiving his/her Meter Deposit Refund in cash or in check?
9. Is MDR taxable?
Yes. As per BIR Revenue Regulation No. 2-2009, MD Interest is subject 10% CWT.
10. Which services are taxable?
Services with refund schedule starting from May 2010 onwards, which can be any of the following:
- Residential and General Service Customers - if contract is active, consumption in June 2008 exceeds 200 kWh; OR if contract is terminated as of June 2008, consumption in the service's last month's complete billing exceeds 200 kWh
- Non-Residential Services - all (regardless of kWh consumption in June 2008 or in the service's last month's complete billing)
11. What should eligible MERALCO customers do to claim MDR and where can it be claimed?
I. If you are:
- A residential customer or a general service customer, you may proceed to the nearest MERALCO Business Center
- A small commercial, industrial or general power customer, you may visit the nearest Business Center, or Corporate Business Group-Technical Support Office Office
II. Fill out Meter Deposit Refund Application Form. The Refund Application Form can be downloaded below and is also be available at the Business Center.
- Original copy of Meter Deposit Receipt
- Accomplished Meter Deposit Refund Application Form
- Identification Documents:
a. For Individual Claimants: One (1) Valid Primary ID with photo and signature or Two (2) Valid Secondary IDs with photo and signature. Photocopies of the IDs are needed as well.
The acceptable Primary IDs are as follows: Driver’s License, Passport, PRC License, SSS ID, GSIS ID, TIN ID, Philhealth ID, Senior Citizen ID, Postal ID, Original NBI Clearance (Computerized Print-out), Police Clearance (Computerized Print-out), New Comelec Voter’s ID (Scanned and Printed on Comelec’s Security Paper), Unified Multi-Purpose ID (UMID), Integrated Bar of the Philippines (IBP) ID.
The acceptable Secondary IDs are as follows: Company ID with photo and signature, POEA-issued Record Book, School ID with photo and signature, Barangay Certificate with picture, signature and dry seal, Credit Card (with photo and signature)
b. For non-individual claimants, you will need to submit proof of entitlement to said refund. For further details and a more detailed list of additional identification documents, please get in touch with the nearest Business Center, or Corporate Business Group-Technical Support Office.
- Tax Identification Documents: Taxpayer’s Identification Number (TIN) ID with photo and signature for individual claimants; and Bureau of Internal Revenue (BIR) Certificate of Registration for non-individual claimants.
- If the claimant is not the Registered Customer, he/she should bring a Special Power of Attorney from the Registered Customer authorizing the claimant to claim the MDR, together with a valid ID of both the Registered Customer and the claimant.
IV. Receive MDR as follows:
- Cash (if less or equal to P5,000)
- Check (if greater than P5,000)
12. If the account holder (registered customer) is already deceased, who can claim the refund
in his/her behalf?
13. What if the account has already been transferred?
14. What if an eligible customer lost his/her original Official Meter Deposit receipt or the Original Contract for Electric Service?
a. Original copy of a Declaration of Loss, if the refund amount is P5,000.00 or less; or
b. Notarized Affidavit of Loss, if the refund amount is more than P5,000.00;
If the refund amount is P100,000.00 or more, the claimant must present an original copy of the Affidavit of Publication of the fact of loss, in addition to the other documentary requirements previously mentioned.