Non-Residential

Applying for Electricity Connection

for Non-Residential Customers

What are the classifications of Meralco new service applications?

   Meralco has two (2) types of new electricity service applications:
  • General Service - this type of connection covers non-residential entities that have a contracted capacity below 40kW.
  • General Power - this type of connection covers non-residential entities that have a contracted capacity of at least 40kW.

Where can I apply for an electric connection?

  • For customers with contracted capacity of less than 500kW - Please contact a Meralco engineer at the Meralco Business Center that covers your area. To find out the location of the Meralco Business Center nearest you, please call 16211 or click on this link

  • For customers with contracted capacity of at least 500kW - Please contact the Technical Support Group for Corporate Partners assigned to your area at the Meralco sector offices. To find out which Meralco sector office covers your area, please contact 1622-2378 or click on this link

  • For conglomerate accounts with contracted capacity of less than 500kW - Please contact the Technical Support Group for Corporate Partners assigned to your area at the Meralco sector offices. To find out which Meralco sector office covers your area and for the complete list of conglomerate accounts, please contact 1622-2378 or click on this link



What is the application process for service connection?

1. Submit the following documentation:

    a. Letter of request for electric connection on company letterhead indicating if this is a new service, temporary service application or change in contracted capacity.
    The letter should also contain the following information:

    • Surname, first name, middle name
    • Registered business name
    • Mobile phone number
    • Landline phone number
    • Service address (location where electric service is required)
    • Email address
    • Office address


    b. Authorization letter from the owner and the representative’s valid ID (if application is being coursed through an authorized representative such as a contractor or licensed electrician or electrical engineer).


    c. Electrical Permit & Certificate of Final Electrical Inspection (CFEI) from the City or Municipal Engineer's Office.


    d. Electrical Plans which contain the following: [must be signed & sealed by a Professional Electrical Engineer (PEE)]

    • Single-line diagram
    • Size of service entrance wires
    • Schedule of loads
    • Shop drawing of meter center with dimensions (for multi-metering service)
    • Proposed service entrance location


    e. Photocopy of the following:

    • SEC registration (for corporate entity)
    • Articles of Incorporation
    • Latest General Information Sheet (GIS)
    • BIR Certificate of Registration and Tax Identification Number (TIN)

    • Any of the following valid identification card with picture – Driver’s License, GSIS ID, SSS ID, passport, PRC License, Pag-ibig ID, Philhealth ID, Firearm’s License, original NBI Clearance
    • Business/DTI Permit or business name (for sole proprietorship)
    • Contract of Lease (if rented)
    • Condominium Certificate of Title or Contract to Sell (for condominium owners)
    • Transfer Certificate Title (TCT) or Deed of Absolute Sale
    • Secretary's Certificate authorizing the signatory to sign contracts regarding Meralco’s transactions


    f. For an applied load of 500kW or more, kindly submit the additional documents:

    • Complete single-line diagram reflecting winding configurations and relays
    • Transformer vault or metering vault location plan
    • Elevation plan of transformer or metering vault
    • Layout showing rooms surrounding the transformer vault or metering vault room (below/beside/above)
    • Proposed primary and secondary conduit runs
    • Drainage system layout
    • Layout containing location of main circuit breaker [High-voltage switchgear (HVSG) or Low-voltage switchgear (LVSG)]
    • Metering location
    • Hoisting facilities and its specifications
    • Site development plan (relationship of the building to the transformer vault or metering vault within other establishments)
    • Topography diagram (for rolling terrain)


2. Upon submission of the necessary documents, Meralco will determine the optimum location for the service
entrance and will compute for the applicable contracted capacity based on the requirements specified in the
submitted electrical plans. The technical requirements on the service entrance may vary depending on the
customer's location or structural design of its facility. To avoid unnecessary cost, customers should refrain
from constructing the service entrance until Meralco advises the optimum location. The contracted capacity
will also determine the estimated service deposit required for new service applications.


3. For new service applications in an area with an existing Meralco facility – Meralco will send to the
customer a new service contract indicating the amount of service deposit for the customer's acceptance.
For new service applications in an area without a close-by Meralco facility – Meralco will design a power
facility to suit the customer's power requirements and compute the relevant project cost to install this facility
including the service deposit. Meralco will send to the customer a new service contract with the total project
cost for customer's acceptance.


4. When all the mentioned requirements have been satisfied, the customer should submit the duly signed
agreement and the Certificate of Final Electrical Inspection (CFEI) and pay the corresponding fees. In certain
situations wherein the customer has a temporary service connection, there will be an installation and
removal cost for the temporary electric facility structure.


5. Meralco installs meter and/or additional facilities and energizes your electric service.


Corporate Partners Office

For customers with contracted capacity of at least 500kW & conglomerate accounts

Technical Support Group - North

Ground Floor Facilities Building Valenzuela Sector, T. Santiago Street, Veinte Reales, Valenzuela City
Telephone Numbers 432-7796 | 432-7783 | 432-7771 | 1622-8408
Fax 632-8326
Email ggamina@meralco.com.ph

Areas covered: Bulacan, Caloocan City, Malabon City, Navotas City, Valenzuela City, Portion of Quezon City
(northern portion of Quezon Avenue), Part of Pampanga (several barangays in Apalit,
San Simon and Candaba)


Technical Support Group - Central

2nd Floor Lopez Building Meralco Center, Ortigas Avenue, Pasig City
Telephone Numbers 1622-2417 | 1622-2432 | 1622-2433 | 1622-2418
Fax 1622-2418
Email escruz@meralco.com.ph | esbantonio@meralco.com.ph

Areas covered: Las Piñas, Makati, Mandaluyong, Manila, Marikina, Muntinlupa (except Tunasan), Parañaque, Pasay,
Pasig, Pateros,San Juan, Taguig, Quezon City (except the northern portion of Quezon Avenue),
Entire province of Rizal


Technical Support Group - South

Ground Floor, Admin Building, Meralco Abello Center, Km. 41 National Hi-Way, Brgy. Dita,
Sta Rosa, Laguna
Telephone Number 1622-7560
Fax 1622-7759
Email ravrodriguez@meralco.com.ph

Areas covered: Muntinlupa City (Tunasan), Entire province of Cavite (including Tagaytay City), Parts of
Laguna province (Alaminos, Bay, Biñan, Cabuyao City, Calamba City, Calauan, Liliw, Los Baños,
Luisiana, Magdalena, Majayjay, Nagcarlan, Pila, Rizal, San Pablo, San Pedro, Sta. Cruz,
Sta. Rosa City and Victoria), Quezon province (Candelaria, Dolores, Lucban,Lucena City,
Mauban, Pagbilao, Sampaloc, San Antonio, Sariaya, Tayabas City and Tiaong),
Batangas province (Batangas City, Sto. Tomas and San Pascual)