Updating Your Info


17 April 2017

Dear Valued Customer:
Exciting times lie head for all our Meralco customers!
Meralco is embarking on a company-wide system upgrade that will revolutionize and improve the way we provide service to you. While these improvements will be rolled out in phases, why is it important for you to update your contact information with us?
     ✓  Receive alerts on scheduled power interruptions before it happens
     ✓  Know when power will be restored in your area
     ✓  Track new service applications
     ✓  Receive alerts on bill due date and payment reminders
     ✓  Receive energy efficiency tips
     ✓  Get the latest news on Meralco services and products
If you have not yet updated your contacts with us, please do so through our various contact channels by filling out the customer information sheet and submit this through any of the following: 


  1. Meralco Business Center
  2. Official Meralco Facebook private messenger
  3. Email to customercontacts@meralco.com.ph

The customer data form is available at any of your business centers or you may download the customer data form from http://www.meralco.com.ph/updatingyourinfo.

Let me reassure you that the data collected will be strictly for Meralco use only and this will not be shared with third party agencies. Meralco is observing the strictest security measures to safeguard your submitted infromation. 

Sincerely yours,

Senior Vice President and 
Head, Customer Retail Services and Corporate Communications

To view this letter in Filipino click here
Customer Info Update Form Download PDF

You may submit your form through the following:
  1. Meralco social media
  2. Email scanned copy to customercontacts@meralco.com.ph
  3. Through our Call Center