A bill deposit will be required from the following:

• New customers applying for electric service;
• Existing customers applying for transfer of service;
• Existing customers applying for an increase in load/ capacity;
• Existing customers with disconnected services applying for a reconnection, and who were previously not subjected to bill deposit;
• Existing customers whose actual average monthly consumption for the past twelve (12) months increased by more than 10% of the initial or existing bill deposit;
• Existing customers who have previously availed of the early refund of bill deposit due to good credit rating and who later default in payment of their monthly bill/s.

Sufficiency of the bill deposit is determined by comparing a customer's existing bill deposit, including accumulated interest, with the average monthly bills for the past twelve (12) months.

• If the bill deposit is greater than the average bill by more than 10%, the excess bill deposit will be refunded to the customer through his bill/s
• If the bill deposit is less than the average bill by more than 10%, additional bill deposit equivalent to the insufficient amount will be collected from the customer in twelve (12) monthly installments;
• If the difference falls within 10%, there will be no refund to nor collection of bill deposit from the customer.

We will inform the customer about the refund or collection through a notification letter or the Applied Credits/Other Charges portion on page 2 of the electric bill.

To illustrate:

     A. REFUND (Bill deposit + Interest is greater than Ave. Monthly Bill by more than 10%)

     B. COLLECTION (Bill deposit + Interest is less than Ave. Monthly Bill by more than 10%)

     * P 39.58 – monthly installment payment for twelve (12) months

     C. EXEMPTED FROM AUDB – (Difference of Bill Deposit + Interest and Ave. Monthly bill for past 12 months is within 10%)