My Meralco | Meralco

If you're having issues with your MPIN/Biometrics, you have two options:

  1. Clear cache and try logging in again.
  2. Reinstall the app and try logging in again.

You may pay your bill either through the dashboard you will find upon logging in by simply choosing the “Pay Now” button or through the “Billings” tab.

If paying through the “Billings” tab:

  1. Go to the Billings tab and tick the checkbox next to the unpaid bill you wish to pay.
  2. You have the option to either make a full payment or pay a specific amount. If you choose not to pay the full amount, adjust the payment amount by clicking the "edit" icon.
  3. Enter the desired payment amount.
  4. Click on the "Pay and Apply Changes" and/or "Pay Now" button.
  5. Proceed to the Payment Summary Page and click "Pay Now" again.
  6. Choose to sign up or continue as a guest.
  7. You will be redirected to the BAYAD payment page. Review and confirm BAYAD's Privacy Notice by clicking "Proceed."
  8. Enter all your payment details.
  9. Confirm your payment.
  10. Upon successful payment, BAYAD will display a "Payment Successful" screen.
  11. My Meralco will show the payment details screen.
  12. You will receive a confirmation of the transaction via SMS/email.

To view your bill:

  1. Log in to your account. On the dashboard, tap the “Billings” tab in the navigation bar.
  2. Select “View PDF.”
  3. Choose the CAN for the bill you wish to view.
  4. Click “View PDF” next to the billing month you want to see.
  5. Your electric bill will appear on the screen; you can download it if desired.
  6. Expand any bill to access previous statements.