Business
Apply for or change your business electric service
Start a new service, update an existing connection, add load, or close a service with the right documents and technical plan.
On this page
Go directly to the service step you need
Choose the closest task. Requirements can differ by business type, property, load, and the electrical facilities needed.
New business service
From application to energization
Meralco evaluates both the customer requirements and the electrical work needed to connect the property safely.
- Application
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Submit business identification, occupancy, tax, authorization, and electrical-load documents through the current service-application channel.
- Evaluation
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Meralco reviews the application and inspects the site to confirm the wiring, service entrance, distance to existing facilities, and any facilities required.
- Installation
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Complete the customer-owned service entrance and wiring through qualified professionals, following the approved electrical plan and Meralco guidance.
- Completion
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Submit the Certificate of Final Electrical Inspection and remaining documents, then complete the service contract, bill deposit, and project-cost requirements when applicable.
- Energization
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Meralco installs the meter and energizes the service after the application, technical work, payments, and safety requirements are complete.
What to prepare
Business and property documents
The exact list depends on the customer entity, site, load, and authorized representative. These are the common categories from the current Business application journey.
- Business identity and authority
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- Valid government-issued identification for the customer and authorized representative.
- SEC registration and Articles of Incorporation, Articles of Partnership, or DTI registration, as applicable.
- Latest General Information Sheet and Secretary’s Certificate or authorization letter, as applicable.
- Property and tax records
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- Proof of ownership, deed of sale, or contract of lease.
- BIR Certificate of Registration and applicable tax-identification documents.
- Business permit or other entity-specific records when required.
- Electrical documents
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- Electrical plan with load schedule, single-line diagram, and location sketch signed and sealed by the appropriate professional.
- Certificate of Final Electrical Inspection from the local government unit before energization.
- Additional project, service-entrance, or facility requirements identified during evaluation.
Modify service
Plan changes before work begins
- Change account or contract details
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Update the registered name, authorized parties, and business records with documents that support the requested change.
- Add or reduce electrical load
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Provide an updated load schedule and electrical plan so Meralco can assess whether the contract, meter, service entrance, or distribution facilities must change.
- Relocate or remodel the service
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Coordinate meter or service-entrance relocation before construction. Meralco will confirm the technical and documentary requirements for the site.
Stop or restore service
Protect the account when a business moves or closes
- Stop service
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The owner or authorized signatory submits a request together with identity and entity-authorization documents. Settle the final account requirements and keep confirmation of the completed request.
- Restore service
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Clear the cause of disconnection, complete any safety or account requirements, and use the official MyMeralco or Meralco support channel for reconnection instructions.
- Do not rely on informal requests
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Use only official Meralco channels and confirm that the request is attached to the correct Customer Account Number and Service ID Number.
Business service questions
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Can my electrical contractor submit requirements?
A selected electrical contractor may submit supported requirements, but the business remains responsible for correct authorization, account documents, and work completed by qualified professionals.
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Will every new service follow exactly the same timeline?
No. Timing depends on complete documents, site readiness, permits, electrical work, required Meralco facilities, payments, and inspection results. Your assigned contact will confirm the project schedule.
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Where do I begin online?
Use the official MyMeralco guest service-application page. For a complex facility or government project, contact the Business team before finalizing the electrical design.
Ready to apply?
Start with the official service-application channel
Prepare the business, property, and electrical documents that apply to your project.
Start in MyMeralco