Customer Touchpoint Solutions Associate

Location:

Ortigas, Pasig City

Job Summary:

The Customer Touchpoint Solutions Associate is part of the engineering team to cover development, enhancement and maintenance of multi-channel customer contact solutions.

The role also acts as the technical subject matter expert lead on the solutions of Web and Mobile Development, Salesforce CRM platform, Heroku Cloud Platform, and Customer eXperience Engine (CXE).

Qualifications:

• Graduate of Computer Science/IT, Business, Engineering or any similar course; relevant post-graduate degree is a plus\
• Has 2-3 years in a software engineering role and/or a Solutions Architect role in an enterprise environment
• Proficient in MS Office applications, especially Word and PowerPoint
• Willing to work onsite (Ortigas, Pasig City)