Technical Staff

Location:

Ortigas, Pasig City

Job Summary:

The Technical Staff is responsible for the implementation of the Company’s Customer Process Excellence Assurance processes to achieve goals and action plans in the following areas:

• Development, integration and implementation of QA plans, programs and innovations to assure quality and effectiveness of all customer service processes
• Provision of support to the Company’s compliance to regulatory requirement and advocacies on regulatory policy formulation
• Provision of support for new programs, innovations and digital transformation
• Conduct of special studies, projects and/or investigations on customer service process-related transactions

Qualifications:

• Graduate of Electrical Engineering, Electronics Engineering Technology or other related fields
• Proficient in MS Office Applications
• Excellent business communication skills
• Willing to work onsite (Pasig City)