Here are more reasons to hop on our prepaid electricity service!
Receive regular free text updates and alerts about your account through your registered mobile number.
A Welcome Message
This message is sent upon activating your account.
Daily Balance Alert
We'll be sending a message at the start of the day that includes your available balance in pesos, its equivalent kilowatt-hours, and the applicable rate so you can properly manage your consumption.
This message is sent upon load purchase to confirm that load has been credited to your KLoad account.
This is sent monthly to let you know of any adjustments to your balance due to changes in electricity rates.
Rebate Notice – Lower Rates
If the actual cost of electricity you consumed is lower than the cost initially charged to you, the difference will be credited back to your account.
Debit Notice – Higher Rates
If the actual cost of electricity you consumed is higher than the cost initially charged to you, the difference will be deducted from your available load balance. You will be notified 3 days before it is deducted from your account.
Get updates on our rate adjustments here.
Notice of Disconnection
This message is sent if your balance falls to zero.
You will receive this once you reload to a disconnected account. A disconnected account will be reactivated within 15 minutes after reloading. There is no reconnection fee.
Inquire about your balance anytime, anywhere.
Use the primary or secondary mobile number registered to your account to check your load balance anytime.
Power Rate Adjustment Advisory
Once a month, you will receive a text notification regarding the rate adjustment* of your balance.
- Rates from generation companies can either increase or decrease each month, making the equivalent kilowatt-hour (kWh) of your load change as well.
- Every time you load, its equivalent kWh is based on the 201-300 kWh bracket, which has been approved by the Energy Regulatory Commission. If your consumption is lower or higher than this bracket, then the rate charged to you should also be lower or higher, resulting in a rate adjustment.
- Should system maintenance measures result to delays in your load deduction, this will also be corrected through a rate adjustment.
*Only the distribution charge will go to Meralco.
> This message is sent upon load purchase to ensure that your load is credited to your KLoad account.