Technical Performance and Customer Care Highlights

Q1 2026 Operational Highlights

Q1 2026 Operational Highlights infographic showing Meralco’s distribution utility business drivers, service performance and average retail rate per kWh.
Q1 2026 Operational Highlights. The figures are also listed below.

Q1 2026 Operational Highlights: Distribution Utility

Business Drivers

IndicatorQ1 2026
Energy Sales12,273 GWh
Down 1.8% vs 12,493 in YTD 2025
DU Net System Input12,640 GWh
Down 2.3% vs 12,937 in YTD 2025
Meralco Peak Demand7.91 GW
March 6, 2026; down 5.1% vs 8.34 in Mar 2025
Customer Count8.260 Million
Up 2.2% vs 8.083 Million in YTD 2025

Service Performance

IndicatorQ1 2026
System Loss (12-MMA)5.72%
Down 0.32 ppt vs 6.04 in YTD 2025
Total SAIFI0.150 times
Down 19% vs 0.185 in YTD 2025
Total SAIDI16.112 minutes
Down 23% vs 20.943 in YTD 2025
Time to Connect2.22 days
Down 6% vs 2.36 in YTD 2025

Electricity Rate per kWh

IndicatorQ1 2026
Average Retail RatePhP 12.39
Up 12% vs 11.06 in YTD 2025
  • 12-MMA – 12-Month Moving Average
  • SAIFI – System Average Interruption Frequency Index
  • SAIDI – System Average Interruption Duration Index
  • Estimated year-to-date incremental losses from solar at 40 GWh (170 GWh vs 130 GWh in 2025; 31% increase)
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