Government and LGU service
Plan electric service for public facilities
Coordinate service applications, load changes, permits, schedules, and public-project requirements through the Residential service organization that supports local and national government facilities.
On this page
Start with your type of project
Local and national government projects use the same safe-connection principles, with coordination tailored to the agency, site, and procurement schedule.
Local government
Connect service planning with the local project schedule
- New and expanded facilities
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Share the proposed location, target load, occupancy, construction schedule, and public-service use so Meralco can assess the connection and facilities required.
- Permits and electrical inspection
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Coordinate the electrical plan, service entrance, and Certificate of Final Electrical Inspection with the appropriate local offices and qualified professionals.
- Existing government accounts
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Use the Customer Account Number and Service ID Number to identify the correct service when requesting contract, load, meter, billing, or authorized-contact changes.
National government
Bring Meralco into infrastructure planning early
- Project definition
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Provide the agency, site, facility purpose, target demand, energization date, and the authorized technical and commercial contacts.
- Design and facility coordination
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Meralco evaluates how the project will connect to the distribution system and identifies any distribution facilities, customer work, studies, costs, or agreements needed.
- Construction and energization
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Align permits, customer electrical work, Meralco facilities, inspections, payments, agreements, and site access against the agreed project schedule.
What to prepare
Common government-project information
- Agency and authority
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- Official request and identification of the government agency or LGU.
- Authorized signatories, representatives, technical contacts, and billing contacts.
- Supporting authority or procurement documents required for the transaction.
- Site and electrical design
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- Proof of site use or authority over the property.
- Electrical plan, load schedule, single-line diagram, and location information.
- Service-entrance design, permits, and Certificate of Final Electrical Inspection when required.
- Schedule and commercial requirements
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- Target construction and energization milestones.
- Budget, project-cost, bill-deposit, and contract coordination where applicable.
- Site-access and safety arrangements for surveys, construction, inspection, and energization.
Official contacts
Use the route for your government service request
- Local government service
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Contact Meralco Customer Care with the LGU, service address, project type, target date, and the authorized representative’s details.
Call Customer Care: 16211 - National government service
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Email the national-government account team with the agency, project site, target load, schedule, and contact details.
Email natgov@meralco.com.ph - Online service application
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Use the official My Meralco service-application handoff when the project is ready for online submission.
Start in My Meralco (external)
Government service questions
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When should the agency contact Meralco?
Contact Meralco while the electrical load, site plan, budget, and construction schedule can still be adjusted. Early coordination is especially important when new distribution facilities may be required.
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Are requirements the same for every public project?
No. The checklist depends on the agency, authority over the site, electrical load, service arrangement, permits, procurement, and facilities needed.
Government projects
Coordinate the site, load, and target date
Start through My Meralco or contact the appropriate government service route with the project basics.
Start in My Meralco (external) Call Customer Care: 16211