A customer speaks with a Meralco service representative about an account request.

Electric Service

Cancel an Electric Service

Terminate or transfer service

Stop or disconnect electric service

Though we'll be sad to see you go, our customer service representatives can assist you with the process.

All you need to do is visit any business center and bring a valid government-issued ID. View the list of accepted government-issued IDs here.

Review list of valid government-issued IDs

  • Barangay Certificate with picture, signature, and dry seal
  • COMELEC Voter’s ID
  • Driver’s License
  • Firearm’s License ID
  • GSIS ID
  • Integrated Bar of the Philippines ID
  • NBI Clearance
  • Philippine Passport
  • PhilHealth ID
  • POEA Artist Record Book
  • Police Clearance
  • Postal ID
  • Professional Regulatory Commission License ID
  • Senior Citizen ID
  • TIN ID
  • Unified Multipurpose ID
 

Documents Needed

List of valid government-issued IDs
 

Look for Meralco Business Centers near you

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