Governance
Report an Irregularity
Use this page for a new concern about a possible governance-rule violation, code violation, misconduct, financial wrongdoing, or a related matter within the approved reporting scope.
Is this the right page?
Use this path to start a new report about a possible irregularity.
If you are aware of any violation of the following corporate governance rules, committed by any our directors, officers or employees, related to the following:
- Violation of the Corporate Governance Rules
- Violation of the Code of Ethics and Company Code of Employee Discipline or other similar codes
- Financial Malfeasance including those relating to financial fraud and questionable accounting and auditing matters
If your concern is about possible retaliation connected to an earlier report, use the Retaliation Protection page instead.
Prepare only relevant information
When the approved channel is available, provide clear facts that are relevant to the concern. Do not include unrelated personal information, passwords, account credentials, or material that the approved notice does not request.
Reporting steps
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Read the approved scope
Confirm that this reporting path covers your concern.
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Review the privacy and confidentiality notice
Understand what information is requested and how the report will be handled.
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Submit through the secure channel
Do not use a general contact or feedback form.
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Keep the approved follow-up information
Use only the acknowledgement or instructions supplied by the reporting channel.
Corporate Governance Speak Out Policy
The Speak Out Policy, formalizing the whistleblowing program of the Company, encourages the reporting of any violations of corporate governance rules or policies, questionable accounting or auditing matters, and other malfeasance committed by the Company’s directors, officers, and employees. The Policy also covers reports involving consultants, vendors, and other third-party business partners of the Company, and, to the extent specified in the Policy, subsidiaries of the Company. Reports may be filed by any stakeholder regarding any improper conduct or behavior.
Consistent with this, the Company encourages its vendors to help maintain the integrity of the procurement process by raising concerns, filing complaints, or seeking redress for any grievance related to procurement.
The Company ensures that concerns, complaints, or grievances related to the procurement process are investigated and dealt with in accordance with existing laws, rules, regulations, internal policies, and procedures. Appropriate controls or mechanisms are adopted to safeguard the confidentiality of the reports, the conduct of the investigation, and the integrity of the process.
Employees, suppliers, customers, and other stakeholders can download a whistleblower and grievance report form from the Company website and submit it via email or regular mail to the CGO using the following contact information:
Corporate Governance Office
Manila Electric Company (Meralco)
8th Floor, Lopez Building, Ortigas Avenue, Brgy. Ugong, Pasig City, Philippines
Tel: (+632) 1622-3815
Mobile: 09209484787
Email: cgo.staff@meralco.com.ph
Meralco values your privacy.
We collect your name, address, employee number, job title/position, company/office, contact number, email address, and signature solely to facilitate action on the Violation of Corporate Governance Rules and/or Retaliation Protection report you have submitted. These are accessed by Corporate Governance Office who hold such information under strict confidentiality. These are retained while any of the involved parties is employed in Meralco and shall be disposed of accordingly thereafter.
To know more about how we protect your data, visit Privacy. To exercise your data subject rights, contact cdpo@meralco.com.ph